Flai AI dealership CRM

Flai announced a $27 million Series A led by Base10 Partners on October 6 and introduced an AI-native Service and Sales CRM for car dealerships. The company says its agents can contact customers, schedule appointments, identify missed opportunities, update dealership systems and bring staff into cases that require human judgment. Flai also says it schedules more than 50,000 appointments each month and works with more than 20% of the 50 largest US dealer groups. Those operating figures are company claims, not independently verified usage data. TechCrunch separately reported that chief executive Ari Polakof attributed a 20-fold revenue increase over the past year to Flai’s growth.