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Harmony

Tool Oct 19, 2026

monday.com's hosted voice-agent platform for sales qualification, follow-ups, calling workflows and CRM updates, launched in four markets on October 19, 2026.

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Harmony's press visual presents an Agent Builder prompt and templates for qualification, appointments, renewals and transfers.
Harmony-published Agent Builder promotional visual from its English press kit, with the full frame preserved. It illustrates the product's intended setup workflow, not a completed sales call, independently measured result or AITrending reproduction. Source: Harmony / monday.com
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Harmony is a monday.com voice AI platform built for sales calls. The October 19, 2026 launch announcement describes proprietary task-specific language models, OneAI voice technology and Twilio-based calling infrastructure. Workflows include lead qualification, objection handling, follow-ups, CRM write-back and transfers to human representatives.

Launch availability covers mid-market and enterprise customers in the United States, United Kingdom, Australia and Singapore. The reviewed pricing page lists Pro at $0.39 per AI voice-agent minute plus a $250 monthly platform fee and a custom implementation fee, with voice-model-dependent rates. Enterprise is custom-priced and lists API and MCP access among its additions.

The approximately 200ms audio response time and customer sales improvements are attributed launch claims. This entity record does not establish independent performance testing or automatic compliance for customer calling campaigns.